Essays about: "strategies to achieve customer satisfaction."

Showing result 1 - 5 of 12 essays containing the words strategies to achieve customer satisfaction..

  1. 1. Life cycle cost analysis as a tool for industrial sales: lessons from two industries in India Subcon

    University essay from Högskolan i Gävle/Företagsekonomi

    Author : P USHANI CHATHURANGA SANDEEPANI JAYASIRI FERNANDO; ANGODA L PIYANKARA JAYADEWA GUNARATHNA; [2022]
    Keywords : LCCA; Sales Process; Industrial Sales; Industrial Buyer Behavior; Internal Customer; Sales Function; Sales Tools;

    Abstract : Industrial selling is considered to be one of the highly challenging tasks and sales personnel are exploring new strategies and tools to stay ahead of the competition to achieve organizational objectives. The study has focused on adding to the academic knowledge of the use of an innovative and creative sales tool to enhance the performance of the function. READ MORE

  3. 2. Achieving Trust, Satisfaction and Commitment From AI Interactions : A Qualitative Study On The Effect of AI On Relationship Quality With Companies

    University essay from Linnéuniversitetet/Institutionen för marknadsföring (MF)

    Author : Tino Tuomisto; Adrian Ringström; [2022]
    Keywords : Artificial Intelligence; Relationship Quality; Trust; Satisfaction; Commitment; Relationship Marketing; AI Interactions;

    Abstract : Introduction - Artificial intelligence, defined as “the ability of a system to correctly interpret external data, learn from such data, and use these learnings to achieve specific goals and tasks through flexible adaptation” (Kaplan and Haenlein, 2020, p.17), is an important tool for facilitating interactions between companies and customers. READ MORE

  4. 3. Optimization of aftermarket logistics with dual supply chains for Sandvik AB

    University essay from Lunds universitet/Institutionen för teknisk ekonomi och logistik; Lunds universitet/Teknisk logistik

    Author : Gopalakrishnan Srinivasan; Akshay Hingmire; [2020]
    Keywords : Technology and Engineering;

    Abstract : Background: Aftermarket logistics is important for a manufacturing company to maintain customer satisfaction in the long run. However, the supply chain set for aftermarket parts is equally crucial as the original equipment. Modification or optimization of the logistics systems for slow-moving aftermarket items is inevitable. READ MORE

  5. 4. Ordering and inventory control at ARPS

    University essay from Lunds universitet/Teknisk logistik; Lunds universitet/Institutionen för teknisk ekonomi och logistik

    Author : Hedvig Orvenholt; Hedda Trönnberg; [2020]
    Keywords : Inventory control; order planning; production planning; cost-optimal; cost efficiency; quantity discounts; storage limitation; Technology and Engineering;

    Abstract : Abstract Title Ordering and inventory control of raw materials at AR Packaging Systems Authors Hedda Trönnberg and Hedvig Orvenholt Supervisors Ph.D. Jan Olhager, Lund University, Faculty of Engineering, Department of Industrial Management and Logistics Max Ivarsson, Supply Chain Specialist, AR Packaging Systems AB Examiner Ph.D. READ MORE

  6. 5. Customer Loyalty - Does pricing matter? : A study of the managers’ perspective

    University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik och samhälle

    Author : Yemeri Nisa; [2019]
    Keywords : Customer; Loyalty; Pricing; Managers; Thematic; Strategy; Competence;

    Abstract : Managers have to consider different methods of keeping customers loyal to their specific company in order to secure revenue. Traditionally, pricing and pricing strategies have been good ways of acquiring and keeping customers. The purpose of this thesis is to provide a better understanding of how managers view this phenomenon today. READ MORE