Essays about: "stress call center"
Found 2 essays containing the words stress call center.
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1. The Reception of Mo Yan in the British and North American Literary Centers
University essay from Stockholms universitet/Engelska institutionenAbstract : This thesis investigates the two major conflicting modes of interpretation applied to Mo Yan’s literary texts diachronically and synchronically in order to reveal both the aesthetic imperative and the liberating force of the British and North American literary centers in receiving literature from the periphery. After an introduction to the centers’ disparate responses to the paradigmatic shift of the local Chinese literary trend in the 1980s, the thesis continues with a theoretical discussion on reader-response theory and the uneven power relations between the literary center and the periphery. READ MORE
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2. Remote People Management - Resolving Organizational Issues at Call Centers : Case Study of the Bank of Nova Scotia
University essay from Blekinge Tekniska Högskola/Sektionen för managementAbstract : Transformation of management coincided with rise of IT and re-orientation towards the demand driven economy. IT facilitated the development of remote communication and data accessibility, while re-profiling the management methods, in meanwhile, customer focus has led to organization of customer-oriented establishments such as call centers. READ MORE