Essays about: "stress management thesis in call center"
Found 1 essay containing the words stress management thesis in call center.
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1. Remote People Management - Resolving Organizational Issues at Call Centers : Case Study of the Bank of Nova Scotia
University essay from Blekinge Tekniska Högskola/Sektionen för managementAbstract : Transformation of management coincided with rise of IT and re-orientation towards the demand driven economy. IT facilitated the development of remote communication and data accessibility, while re-profiling the management methods, in meanwhile, customer focus has led to organization of customer-oriented establishments such as call centers. READ MORE
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