Essays about: "studies related to customer management service"

Showing result 1 - 5 of 19 essays containing the words studies related to customer management service.

  1. 1. Digital service offerings – a study in business modelling

    University essay from Mälardalens universitet/Akademin för ekonomi, samhälle och teknik

    Author : Sanna Lindberg; [2023]
    Keywords : ;

    Abstract : The ongoing fast paced technological evolution is impacting companies at a higher rate than ever before. For industrial companies’ new digital technologies have numerous application areas in the manufacturing process and offer the potential to offer advanced service offerings to customers. READ MORE

  2. 2. Implementation analysis of an information sharing system within the Supply Chain

    University essay from Jönköping University/JTH, Logistik och verksamhetsledning

    Author : Zhicheng Han; Yining Shao; [2022]
    Keywords : ;

    Abstract : Purpose - The purpose of this paper is to help third-party logistics providers solve the difficulties in implementing a new system for their information related operations. To fulfill this purpose, three research question have been made: 1. What makes the implementation of the information system difficult for third-party logistics providers? 2. READ MORE

  3. 3. Value co-creation: Enablers and risks during value proposition development : A case study in the IT industry

    University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik, konst och samhälle

    Author : Eric Danielsson; Alexander Stenman; [2021]
    Keywords : Value co-creation; Servitization; Collaborative value processes; Digitalization;

    Abstract : Purpose – The purpose of this study is to advance the understanding of what enablers and risks become evident in value co-creation and how they affect value proposition development. To fulfill this research purpose, the following research questions were derived: RQ1: What are the enablers that become evident during value co-creation in an IT context?, RQ2a: What are the risks that become evident during value co-creation in an IT context?, and RQ2b: How can IT service providers mitigate these risks during value proposition development? Method – The study is an exploratory inductive single case study of a specific business environment that revolves around related services in the IT industry. READ MORE

  4. 4. Managing Digital Transformation - How organizations turn digital transformation into business practices

    University essay from Lunds universitet/Företagsekonomiska institutionen

    Author : Philipp Kurmann; Brian Arpe; [2019]
    Keywords : Digital Transformation; Digital Transformation Strategies; Business Model Transformation; Strategy Implementation; Digitalization; Digital Trends; Business and Economics;

    Abstract : Title: Managing Digital Transformation: How organizations turn digital transformation into business practices Purpose: In recent years, digital transformation has emerged from an abstract concept into a ground- breaking impact factor transforming organizations and their business models. The purpose of this research study comprises a theoretical and practical objective. READ MORE

  5. 5. Occupational health and safety engineers' support of clients' OHS management systems

    University essay from KTH/Ergonomi

    Author : Henrik Strohmayer; Ellen Ljusterdal; [2018]
    Keywords : Occupational health and safety management; OHS engineer; management systems; consultant role; small enterprises; medium-sized enterprises; Systematisk arbetsmiljöarbete; arbetsmiljöingenjör; ledningssystem; konsultroll; småföretag; medelstora företag;

    Abstract : Background: Swedish law demands a systematic work environment management system (SWEM) and establishes the employer as responsible for this. In 2016, 44 % of Swedish Work Environment Authorities’ submissions regarded lack of SWEM. READ MORE