Essays about: "study of customer satisfaction in telecom services"

Found 2 essays containing the words study of customer satisfaction in telecom services.

1. 1. Product Differentiation Strategies and Impact of Factors Influencing the Differentiation Process : A Case study of the Mobile Telecom Service Industry of Pakistan

   University essay from Linnéuniversitetet/Institutionen för marknadsföring (MF)

   Author : Yaser Qayyum; [2017]
   Keywords : Product Differentiation; Service Differentiation; Innovation; Customer Satisfaction; Service Quality; Customer Value; Value Added Services; Price; Advertising Promotion; Regulations; Competitive Imitation;

   Abstract : Telecommunication has evolved tremendously from its origin to the present. Competition has grown in the telecommunications industry. One of the idiosyncratic characteristics of the mobile telecom services industry is the offering of homogenous products/services to the whole market, which indicates services being undifferentiated. READ MORE

3. 2. Developing Motivational and Coaching Skills in Telecom Companies. A comparative study between Batelco and Zain, Bahrain

   University essay from Blekinge Tekniska Högskola/Sektionen för management

   Author : Sayed Mohamed J E Kadhem; [2009]
   Keywords : Motivation; Coaching; telecom organisaitons ;

   Abstract : Over the last 20 years, the telecommunication industry has grown rapidly and has become one of the major business markets in the Kingdom of Bahrain. Today it can be considered as the fastest growing segment of trade and business development in the country. READ MORE