Essays about: "tangibles"

Showing result 1 - 5 of 12 essays containing the word tangibles.

1. 1. Exploring Experiential Qualities of Relaxation in ASMR through Soma Design

   University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

   Author : Celine Mileikowsky; [2022]
   Keywords : somaesthetics; HCI; relaxation; soma design; tangibles; physical interactions; somaestetik; MDI; avslappning; soma design; tangible; fysisk interaktion;

   Abstract : Media designed to elicit Autonomous Sensory Meridian Response (ASMR) has been used for years for relaxation and improved sleep. Recent research has shown that experiencing ASMR lowers markers for stress, and can induce a relaxed mood. READ MORE

3. 2. The Impact of Service Quality on Customer Satisfaction in Hotel Business Development : Correlation Between Customer Satisfaction and Service Quality

   University essay from Karlstads universitet

   Author : Dider Bhuian; [2021]
   Keywords : service quality; hotel industry; customer satisfaction; descriptive methodology;

   Abstract : This research aimed to study the correlation between customer satisfaction and service quality in the hotel business. It also outlines the significance of understanding customer satisfaction and how customers distinguish service delivery. Customers have changed prospects based on their consideration of service or product quality. READ MORE

4. 3. Cash is [no longer] king: is an e-krona the answer? : - a de lege ferenda investigation of the Swedish Riksbank's issuing mandate and other legal callenges in relation to economic effects on the payment market

   University essay from Linköpings universitet/Filosofiska fakulteten; Linköpings universitet/Affärsrätt

   Author : Arnela Imamovic; [2019]
   Keywords : E-crown; e-crown project; central bank digital currency; money; cash; banknotes and coins; physical money; tangibles; currency; legal tender; the Swedish Riksbank Act; commercial bank money; digital money; the Swedish Riksbank; central bank; commercial bank; bank; banking law; law; jurisprudence; monetary policy; safe and efficient payment system; cash-provision; economy; the payment system; digitalization; development of society; fractional reserve banking; bank run; zero lower bound; E-krona; e-kronaprojekt; digital centralbankspeng; pengar; kontanter; sedlar och mynt; fysiska pengar; valuta; lagliga betalningsmedel; affärsbankspengar; digitala pengar; Riksbanken; centralbank; affärsbank; bank; bankrätt; juridik; Lag 1988:1385 om Sveriges riksbank; penningpolitik; säkert och effektivt betalningsväsende; kontantförsörjning; ekonomi; betalningssystemet; digitalisering; samhällsutveckling; fractional reserve banking; bankrusning; zero lower bound;

   Abstract : For the past decades, the Swedish public’s payment habits have changed, where the majority of the public has abandoned the old way of making payments, using cash, and instead opted for more modern payment solutions, digital money. The difference between cash and digital money is that cash is physical and only issued by the Riksbank, whereas digital money is created by and stored on accounts at commercial banks. READ MORE

5. 4. An Exploratory Study of Employees’ Perceptions on Service Quality in the Examinations Council of Zambia

   University essay from Lunds universitet/Företagsekonomiska institutionen

   Author : Pranyou Promkaew; Ronald Mwelwa Tembo; [2017]
   Keywords : service quality; employees’ perception; SERVQUAL; public organisation; qualitative approach; Business and Economics;

   Abstract : Service quality has been recognised as an important aspect for service organisations, however few studies have focused on service quality in public organisation, especially from the employee’s point of view. Employee perceptions are considered vital to the service quality in organisations as employees directly interact with customers and provide the services. READ MORE

6. 5. Acquiring customers through Social Customer Relationship Management : An explorative case study within the telecom industry

   University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik och samhälle

   Author : Philip Andresen; [2017]
   Keywords : Social CRM; Social Media; Value Proposition; telecom industry; premium customers;

   Abstract : Social media is a rapidly rising phenomenon, providing new opportunities for consumers and businesses to communicate and share information. The development of social media has allowed for customer relationship management (CRM) to extend its area of use, coining the now common concept social CRM. READ MORE