Essays about: "technology-based self-service"

Found 5 essays containing the words technology-based self-service.

  1. 1. A Comparison of Swedish and Non-Swedish Customers’ Perception of Grocery In-store Self-Scanner : A Study of Personal Shopping Solution

    University essay from Högskolan i Jönköping/Internationella Handelshögskolan

    Author : Patricia Olufunmilayo Awe; [2018]
    Keywords : ;

    Abstract : Background: The advancement in digital products and digital services is a mixed feeling in the retailing markets. Emerging technologies are disrupting the mode of operation in a grocery store and one of this technology is self-scanner, an efficient tool of self-service. READ MORE

  2. 2. Factors Influencing the Adoption of Self Service Technologies (SSTs) : A study of attitudes towards SSTs (Internet Banking, Online Shopping and Self-Check-In Machine at the Airports) and the influence of new technologies (smart phones and tablet computers).

    University essay from Umeå universitet/Institutionen för informatik; Umeå universitet/Institutionen för informatik

    Author : Muhammad Shahid Bashir; Sameh A.H. Albarbarawi; [2011]
    Keywords : Self Service Technologies SSTs; Smartphone; Tablet Computer Tablet; Internet Banking; Online Shopping; Self Check In Machine; Adoption new Technology; Public Place Interaction; Private Place interaction.;

    Abstract : Developments in information technology and tangible computing facilitate the human’s life by inventing Self Service Technologies SSTs where it changed the way we interact with the environment as well as new technologies did. Nowadays, a lot of new technologies have embodied computer inside such as smartphone and computer tablets. READ MORE

  3. 3. TECHNOLOGY BASED SELF-SERVICE OPTION INCREASING SERVICE QUALITY : A STUDY OF FAST CASHIERS IN A GROCERY STORE

    University essay from Uppsala universitet/Företagsekonomiska institutionen; Uppsala universitet/Företagsekonomiska institutionen

    Author : Ida Lehtinen; Daisy Poblete; [2010]
    Keywords : ;

    Abstract : .... READ MORE

  4. 4. The Killing of Queues: A story of why some companies can create competitive advantage from using Technology-Based Self-Service

    University essay from Handelshögskolan i Stockholm/Institutionen för företagande och ledning

    Author : Sofie Winroth; Annie Li; [2010]
    Keywords : Technology-Based Self-Service; Resource Based View; Competitive advantage; Strategic Management; Swedish food retail industry;

    Abstract : Self scanning and Self checkouts are two popular in-store Technology-Based Self-Service (TBSS) systems used among food retailers in Sweden. These systems bring new opportunities and challenges for stores to consider. The result of implementing these in-store TBSS systems actually seems to differ quite a lot. READ MORE

  5. 5. Understanding Customers Attitudes towards Technology-Based Self-Service : A Case Study on ATMs

    University essay from Karlstads universitet/Fakulteten för ekonomi, kommunikation och IT; Karlstads universitet/Fakulteten för ekonomi, kommunikation och IT

    Author : Balasubrahmanyam Annam; Narasimha Rao Yallapragada; [2006]
    Keywords : Technology-Based Self-Service;

    Abstract : In the present society technological innovations are playing significant role in every phase of human life, human interaction with machines has become essential in service sector. In the past a number of efforts have been made in the literature of service marketing to understand how companies can better deliver their services with the help of self-service technology. READ MORE