Essays about: "the effect of service quality"

Showing result 21 - 25 of 148 essays containing the words the effect of service quality.

1. 21. INFORMATION AND QUALITY OF GOVERNANCE IN NON-DEMOCRATIC SETTINGS A Geospatial Analysis of Media Access and Quality of Public Service Provision in Uganda

   University essay from Göteborgs universitet/Statsvetenskapliga institutionen

   Author : Klara Schönenberger; [2021-07-20]
   Keywords : Media Access; Accountability; Public Service Provision; Autocracies; Uganda;

   Abstract : This thesis investigated whether access to a non-state-owned radio station can improve the provision of public services at the district level as aspect of quality of governance in Uganda, depending on the visibility and street-discretion of the service. Thereby, this work attempts to fill the research gap on media access and quality of governance in a non-democratic setting. READ MORE

3. 22. The Digitalisation of Maserhallen Aqua Nova : Obstacles and Pathways

   University essay from Högskolan Dalarna/Institutionen för information och teknik

   Author : Kevin Moberg Delgado; Oisezobor Omonhinmin; [2021]
   Keywords : Electronic Business; Business Infrastructure; Strategies; Framework; Digital Transformation;

   Abstract : Background Digitalisation is transforming our society in several ways, bringing sev-eral new opportunities and challenges. It changes how organisations in-teract with their customers and generally has a positive effect on reve-nue. Maserhallen AB is a wholly-owned subsidiary of Borlänge municipality and wants to grow as an organisation. READ MORE

4. 23. How the Covid-19 pandemic has affected the leadership and the direction of the organization

   University essay from Mittuniversitetet/Institutionen för kvalitets- och maskinteknik

   Author : Sharmineh Kakoulidis; Dekyi Hederstedt; [2021]
   Keywords : Covid-19 pandemic; TQM Total quality management ; change management; direction of the organization; customer need; organizational culture; leadership during crisis; empathy; digital communication channels; digital competence; value-based leadership; self-leadership; authentic-leadership; goal oriented leadership; empathetic leadership; trust based leadership; health-enhancing leadership; systems thinking; innovation; creativity; team; togetherness; reflection; conscious decisions; profitability; work smarter; Covid-19 pandemin; TQM Total quality management ; förändringsledning; ledning av organisation; kund behov; organisationskultur; leda under kris; empati; digitala kommunikationskanaler; digital kompetens; värdebaserat ledarskap; själv ledarskap; autentiskt ledarskap; målorienterat ledarskap; empatiskt ledarskap; tillitsbaserat ledarskap; hälsofrämjande ledarskap; systems thinking; innovation; kreativitet; grupp; togetherness; reflektion; medvetna beslut; lönsamhet; arbeta smartare;

   Abstract : Syftet med denna magisteruppsats har varit att utforska hur Covid-19 pandemin har påverkat ledarskapet och organisationens riktning.    Covid-19 pandemin har påverkar olika delar av ledarskapet. Resultaten visar tydligt att chefer känner sig överbelastade eftersom de måste hantera många administrativa uppgifter och alternerande möten. READ MORE

5. 24. The Effect of High Wheel Impact Load on the Rail Reliability - a Case Study at Bodsjön

   University essay from KTH/Spårfordon

   Author : Ngoc Thúy Vy Dang; [2021]
   Keywords : rail defects; rail reliability; Ultrasonic Test; wheel damage; Wheel Impact Load Detector; statistics; järnvägsdefekter; järnvägssäkerhet; ultraljudstest; hjulskador; hjullastningsdetektor; statistik;

   Abstract : This study focuses on the reliability of railway track in the relation with high loads resulted from wheel damages, where higher (dynamic) vertical wheel loads are expected from trains with damaged wheels. The Swedish Transport Administration (Trafikverket) has monitored and recorded data of rail defects and breaks. READ MORE

6. 25. A valuation of ecosystem services from blue-green infrastructure for stormwater management

   University essay from Uppsala universitet/Institutionen för geovetenskaper

   Author : Sofia Anderzon; [2021]
   Keywords : Stormwater; blue-green infrastructure; urban ecosystem services; indicators; semi-quantitative valuation; Dagvatten; dagvattenhantering; blågrön infrastruktur; urbana ekosystemtjänster; indikatorer; semi-kvantitativ värdering;

   Abstract : The ongoing urbanization leads to densification and growth of cities, which replaces natural areas with hard surfaces. Precipitation is then more likely to runoff as stormwater than to be detained locally. Also, precipitation is predicted to be increasing as an effect of climate change. READ MORE