Essays about: "the importance of people in service delivery"

Showing result 1 - 5 of 9 essays containing the words the importance of people in service delivery.

1. 1. Exploring information security culture within Swedish municipalities : A qualitative study

   University essay from Högskolan i Skövde/Institutionen för informationsteknologi

   Author : Haydar Ameri; [2023]
   Keywords : Municipality; security awareness; security culture; information security; cybersecurity;

   Abstract : The human aspect in the context of security has been a well-debated topic over the last two decades among researchers and practitioners. It has been recognized that technology alone cannot provide full protection, but should be combined with information security culture. READ MORE

3. 2. Exploring Human-Centered AI: Designing The User Interface for an Autonomous Last Mile Delivery Robot

   University essay from Linköpings universitet/Interaktiva och kognitiva system

   Author : Simon Proper; Veronica Nedar; [2022]
   Keywords : Human-Centered AI; Last-Mile Delivery; Human-Centered Design; Activity-Centered Design; Autonomous Delivery; Autonomous Robot; Artificial Intelligence; UX-design; Interaction Design; User Interface; Research through Design; Prototyping; Service Design;

   Abstract : The use of autonomous agents is an ever-growing possibility in our day-to-day life and, in some cases, already a reality. One future use might be autonomous robots performing last mile deliveries, a service the company HUGO delivery is currently developing. READ MORE

4. 3. Internal Branding in a Competency-Based Organisation : A qualitative study on the influence of a competency-based approach on internal brand commitment

   University essay from Umeå universitet/Företagsekonomi

   Author : Tove Näsman; Nils Hellström; [2019]
   Keywords : Competency; Competency Based Approach; Competency Based Models; Internal Branding; Internal Communication; Internal Brand Communities; Person- Organisation-Fit; Internal Brand Commitment; Employee Lifecycle;

   Abstract : In the business environment of today, competency-based organisations with a people- centric focus are at large becoming the norm and replacing task-based firms. This shift is driven by the benefits which the organisation can gain from leveraging the skills, attitudes, values and behaviours of its staff, through a competency-based approach (CBA). READ MORE

5. 4. Implementing an Address System in Uganda : How will it Affect Commerce?

   University essay from KTH/Industriell ekonomi och organisation (Inst.)

   Author : THERESE JERNBECK; [2018]
   Keywords : Uganda; address system; digital solution; infrastructure; commerce; Uganda; adressystem; digitala lösningar; infrastruktur; handel;

   Abstract : Uganda is a low-income country in eastern Africa which has experienced social and economic improvements since the mobile phone was launched (Deloitte, GSMA, and Cisco, 2012). The positive attitude towards mobile solutions contributes to the country´s growth in the international world, even if some circumstances are blocking the full potentials (African Development Bank, 2014). READ MORE

6. 5. Stakeholder involvement in SOA : analyzing service identification as co-design

   University essay from Högskolan i Borås/Institutionen Handels- och IT-högskolan

   Author : Nafiseh Hadizadeh; [2012]
   Keywords : Service; Service Oriented Architecture SOA ; Service identification; Stakeholders; Co-design; Co-design scenario;

   Abstract : The need for adapting rapidly to IT and business changes, reducing costs, delivering improved functionality of services and better integration push organizations towards service oriented architecture (SOA) adaption. Delivering SOA requires building systems at the business level, not just at the IT level. READ MORE