Essays about: "theories on service quality"
Showing result 1 - 5 of 68 essays containing the words theories on service quality.
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1. Measurement of Business Incubator Performance by Governments: Studying the Practices in the Nordic Region
University essay from Göteborgs universitet/Graduate SchoolAbstract : This master thesis aims to investigate the measurement of business incubator performance by governments. Business incubators play a vital role in nurturing startups, promoting innovation, and fostering economic development. READ MORE
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2. Job Satisfaction - A Key Factor or Not for the Luxurious Hotels In Bulgaria?
University essay from Jönköping University/IHH, FöretagsekonomiAbstract : Background: Given the impact of job satisfaction on service quality and the value, job satisfaction holds significant importance in the hospitality industry. Understanding the drivers and hinders of job satisfaction is vital in an industry influenced by globalization and market competition. READ MORE
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3. Hundar i människans tjänst : kan det rättfärdigas?
University essay from SLU/Dept. of Animal Environment and HealthAbstract : Människan insåg tidigt att vargen, och så småningom hunden, var en bra partner tack vare sitt utomordentliga luktsinne och sin förmåga att samarbeta. Det utnyttjades i jakt och krig och numera inom det moderna försvaret och rättsväsendet. READ MORE
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4. EU in the news : Swedish depiction and coverage of the 2020 Special European Council Session
University essay from Malmö universitet/Institutionen för globala politiska studier (GPS)Abstract : This study takes on a descriptive quantitative content analysis as means to investigate how the Swedish media covered and depicted the Special European council session between 17th to 21st of July 2020. Based on Agenda Setting and News Framing theories, the study investigated three aspects of the meeting's news coverage: (1) The overall interest and focus put on the meeting, (2) the interest and focus put on individual issues pertaining to the meeting, and (3) the Swedish News Framing of the meeting. READ MORE
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5. Towards increasing the quality of service at traditional restaurants : - by design of a digital artefact
University essay from Linnéuniversitetet/Institutionen för informatik (IK)Abstract : In this thesis, the reader will follow a design research project, which was initiated based on a situation of not getting the expected quality of service from the staff, when visiting a traditional restaurant. The aim of the study was to solve the experienced problematic situation by constructing an information system, but also to contribute to the greater body of knowledge regarding artefact design, service quality and customer experience. READ MORE