Essays about: "theory on service delivery"

Showing result 1 - 5 of 47 essays containing the words theory on service delivery.

  1. 1. Designing and evaluating distribution networks for luxury beds : A case study of Hästens Beds’ European distribution from the perspective of cost and delivery service

    University essay from Linköpings universitet/Logistik- och kvalitetsutveckling

    Author : Sebastian Huss; Arvid Normann; [2023]
    Keywords : distribution; distribution network design; transport minimization; network structure; network optimization; decentralization; facility location; center of gravity;

    Abstract : Hästens Beds is a Swedish luxury bed manufacturer, located in Köping, Sweden. They have a strong global presence, with Europe being the most mature and proven market. READ MORE

  3. 2. Teamwork makes the Theme work : A qualitative study on theming and performative labour as a differentiation strategy on SME Cafés in Sweden

    University essay from Linnéuniversitetet/Institutionen för marknadsföring och turismvetenskap (MTS)

    Author : Zeeb Hala; To Quan Luu; [2023]
    Keywords : servicescape; theming; theme; performative labour; aesthetic labour; emotional labour; interaction; teamwork; café; coffee shop; differentiation; differentiation strategy; Disneyization; SME;

    Abstract : Servicescape is a physical setting where the performance, delivery and consumption are exchanged within a service marketplace. It includes sensory components, such as the theme of the place that has a high impact on customer perceptions and purchasing decisions and providing them with extraordinary experiences (Pine and Gilmore, 1999; Zeithaml, Bitner and Gremler, 2009). READ MORE

  4. 3. SELECTING A START-UP AS SAAS VENDOR : Understanding adoption of software-as-a-service delivered by a start-up

    University essay from Umeå universitet/Företagsekonomi

    Author : Hannes Fahlén; Albin Norberg; [2022]
    Keywords : SaaS; SaaS Adoption; Adoption; SaaS Vendor; Start-up; Determinants; SaaS Adoption Determinants;

    Abstract : Our society is increasingly entangled with, and reliant on software. Previously, software has mainly been operated on-premises, i.e., installed and ran on a physical computer, manually supported, and maintained by individuals at the location where the software is running. READ MORE

  5. 4. Pandemic-era Advertising : A Study of the Twitter Advertising of Four Online Food Delivery Companies During the 2020 Pandemic

    University essay from Malmö universitet/Institutionen för konst, kultur och kommunikation (K3)

    Author : Stig Janson; [2022]
    Keywords : Linguistics; discourse; discourse analysis; advertising; pandemic; COVID-19; online food delivery; DoorDash; Uber Eats; Deliveroo; Just Eat;

    Abstract : The purpose of this study was to investigate how online food delivery companies changed the language in their advertising and took advantage of lockdown restrictions when the COVID-19 pandemic began in 2020. Using advertising technique theory and Norman Fairclough’s three dimensional framework for analyzing advertising discourse, this study scrutinized the Twitter advertising of four major online food delivery companies in the United States and the United Kingdom (Uber Eats, DoorDash, Deliveroo, and Just Eat) from 1 February 2020 to 30 April 2020 for the purposes of understanding how these companies advertised on Twitter just before the pandemic began and how they pivoted to new advertising techniques and discourses at the beginning of the pandemic. READ MORE

  6. 5. Managing Complexities of Repair Service Offerings : A Study of the Outdoor Textile Industry

    University essay from Högskolan i Borås/Akademin för textil, teknik och ekonomi

    Author : Sarah Case; Mirjam Krönert; [2022]
    Keywords : Repair; Outdoor Industry; Textile Industry; Circularity; Configurational Theory;

    Abstract : The textile industry, in its current form, is characterized by short use phases and large amounts of textile waste. One of the many approaches needed to address these issues is repair. By extending the life cycle of textiles, their environmental impact has potential to be reduced and a contribution toward a circular economy can be made. READ MORE