Essays about: "thesis customer complaints"

Showing result 21 - 22 of 22 essays containing the words thesis customer complaints.

  1. 21. Evaluationof IT-investments : A case study of the PENG-model

    University essay from IHH, Informatik

    Author : Daniel Wredenberg; Marcus Bengtsson; [2008]
    Keywords : PENG; IT-evaluations; Benefit-evaluations; PENG; IT-utvärderingar; Nyttoutvärderingar;

    Abstract : Three senior consultants, that primary work with organisational development and project management has created a model, named PENG, specially adjusted for evaluation of IT-investments. The purpose of this model is to evaluate both the financial and the “softer” values of IT. READ MORE

  3. 22. The Impact of Customer Care on Experiences in Service Quality Delivery(a case study of Labadi Beach Hotel-Ghana)

    University essay from Akademin för hållbar samhälls- och teknikutveckling

    Author : Akpabli Hanyabui; Uche Ossai; [2008]
    Keywords : The Impact of Customer Care;

    Abstract : ABSTRACT COURSE: Bachelor Thesis in Business Administration 15 ECTS AUTHORS: Ossai Uche, (21st March 1980), Västerås. Prosper Akpabli Hanyabui, (17th March 1980), Västerås. READ MORE