Essays about: "thesis on customer relation"

Showing result 1 - 5 of 132 essays containing the words thesis on customer relation.

  1. 1. Co creation strategy: application to the customer relation in a packaging company and real estate agency. : A qualitative study, with the perspective of business to business and business to customer

    University essay from Mälardalens universitet/Akademin för innovation, design och teknik

    Author : Samia Dahir Idriss; [2023]
    Keywords : customer relationship management; co creation strategy; customer engagement; Value creation; Co creation; Co-production.; kundrelationshantering; samskapande strategi; kundengagemang; värdeskapande; samskapande; samproduktion.;

    Abstract : This master thesis investigated whether co creation strategy can be effective in a business to business and business to customer and can enhance customer relations challenges. This is to be able to help NykopingHem and EQpack enhance their current customer relations challenges. READ MORE

  2. 2. Customer Related Risks : A Garment Manufacturer Perspective

    University essay from Högskolan i Borås/Akademin för textil, teknik och ekonomi

    Author : Caroline Lindholm; Filippa Vasilis; Astrid Hansson; [2022]
    Keywords : Risk; Risk Management; Garment Manufacturing; Malaysia; Buyer-Supplier Relationship; Purchasing Practices;

    Abstract : This paper examines risks that arise from buyer-manufacturer relationships from Malaysian garment manufacturers' perspectives. In addition, the risk management techniques used to handle these risks are studied and cross-examined. The nature of the relationship is also discussed in relation to the risks and risk management techniques identified. READ MORE

  3. 3. Lighting as a service: Functional and aesthetic factors applied to retail space

    University essay from KTH/Ljusdesign

    Author : Elsa Frisén; [2022]
    Keywords : Lighting as a service; lighting design; retail; circular economy;

    Abstract : The lighting industry has not only approached circularity within production of luminaires but also in contemporary time introduced a model of service that uses circular principles, lighting as a service (LaaS). Lighting as a service offers clients a leasing contract of luminaires including maintenance, upgrades and repairs. READ MORE

  4. 4. Green and Circular Capital Investments in Production Industry

    University essay from KTH/Hållbar produktionsutveckling (ML)

    Author : Filip Magnusson; [2022]
    Keywords : Green design; Capital investment design; Production system design; Circular investments; Grön design; Design kapitalinvesteringar; Design produktionssystem; Cirkulära investeringar;

    Abstract : As the concept of sustainability and environmentalism is growing due to new customer demand and regulations, production industry is facing extreme challenges in rethinking their processes and implement sustainability measures. Several companies are taking reactive measures where changes are made on the shopfloor in form of altered operations. READ MORE

  5. 5. To Forgive But Never Forget : A qualitative study of why customers choose to return to companies within the fast fashion industry they have previously boycotted due to a scandal

    University essay from Umeå universitet/Företagsekonomi

    Author : Elin Öhrner; Amina Kerimova; [2022]
    Keywords : loyalty; customer loyalty; consumer behavior; marketing; boycott; motivations; scandals; fast fashion; social media; eWOM; negative eWOM; influencers;

    Abstract : With the growing role of social media in society today, a more accessible dissemination of information between customers through eWOM is also growing. Especially the negative eWOM can have a huge impact on customers and get devastating results. READ MORE