Essays about: "thesis on customer service relationship"
Showing result 1 - 5 of 105 essays containing the words thesis on customer service relationship.
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1. Optimizing Digital Transformation : Strategies for Private Banking in the Age of Technology
University essay from Uppsala universitet/Företagsekonomiska institutionenAbstract : This thesis delves into the digital transformation of private banking, emphasizing the challenge of balancing technology with the personalized service that high-net-worth clients expect. Employing frameworks like Relationship Marketing, the Technology Acceptance Model, and Customer Experience Management, it examines the integration and impact of digital tools on client relationships and operational efficiency in private banking. READ MORE
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2. The Impact of Store Image Attributes on Store Satisfaction and Store Loyalty : of Hard Discounter Grocery Retailers
University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik, konst och samhälleAbstract : Maintaining and increasing customer loyalty has become a crucial strategic objective for businesses due to cross-shopping and intensified competition across many industries. In the realm of grocery retailing, the necessity for retailers to invest resources towards fostering customer loyalty has reached unprecedented levels, primarily due to the proliferation of shopping formats accessible to customers. READ MORE
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3. Supply chain integration and the end- customers’ relationships: : The case of a Scandinavian International Service Provider
University essay from Jönköping UniversityAbstract : Background: In recent times, the maritime shipping industry has been facing several challenges due to higher shipping costs caused by delayed deliveries and underperformance damaging the relationship between operating companies and end-customers. Researchers have shown the potential usefulness of an integrated supply chain system as it helps improve business results and end-customer relationships. READ MORE
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4. Sustainable logistics service providers : A qualitative case study of future technology and IT solutions attributes for 3PL clients
University essay from KTH/Skolan för industriell teknik och management (ITM)Abstract : The growing demand for commerce has disrupted the market's supply chains. To manage the customer demands, contracting a third-party logistics (3PL) can help make the chain more resource efficient. Actions such as implementing sustainable technology and IT infrastructure are important to invest in. READ MORE
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5. Examining the factors contributing to third-party logistics companies’ growth in Sweden
University essay from Högskolan Dalarna/Institutionen för information och teknikAbstract : The evolution of third-party logistics has sparked much academic interest over the years, with researchers looking at how the industry has grown and the factors that have contributed to it. The primary goal of this thesis is to examine the factors that have driven third-party logistics companies’ growth in Sweden for eighteen years (2002–2020). READ MORE