Essays about: "thesis on information management in banking"
Showing result 6 - 10 of 19 essays containing the words thesis on information management in banking.
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6. Knowing Your Customer - The Versatility of CRM in Modern Banking : A case study of niche banks in Sweden
University essay from Högskolan i Jönköping/Internationella HandelshögskolanAbstract : Niche banks emerged from deregulation of the financial market and from the increasing distrust of the established banking oligopoly in Sweden. From its establishment, niche banks narrowed their scope and targeted certain profitable segments of the banking market. READ MORE
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7. Cornerstone Investors on the Swedish IPO Market – Salvation or Damnation?
University essay from Lunds universitet/Företagsekonomiska institutionenAbstract : Title: The effect of cornerstone investors on the Swedish IPO market - An event study on underpricing, aftermarket performance and effects of cornerstone investors Seminar date: 2017-05-29 Course: BUSN79: Degree Project in Accounting and Finance: Corporate Financial Management, Master level, 15 ECTS Authors: Jonathan Engman & Markus Levéen Pehrson Supervisor: Maria Gårdängen Purpose: The primary goal of this paper is to investigate cornerstone investor effect on underpricing and aftermarket performance in Swedish IPOs. By collecting an original and meticulous data set, the study examines underpricing, measured as first day returns, and aftermarket performance, measured in abnormal returns, one week to six months’ post-IPO. READ MORE
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8. Creation of Customer Value Proposition. A case study of Swedbank
University essay from Göteborgs universitet/Graduate SchoolAbstract : III Abstract Recently, research has raised attention to the importance of addressing customer value for the future survival on the market. The appropriate management of customer value could potentially contribute with competitive advantages in the ever-changing and digital-heavy setting being present today. READ MORE
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9. Leading Change From the Middle : A Case Study on Office Managers Within Retail Banking
University essay from Högskolan i Jönköping/Internationella HandelshögskolanAbstract : Within the business market today competition is tough, not even the strongest are able to survive if their resources are not managed the right way and their knowledge is up todate. In order to stay competitive, all businesses are required to implement on going and transformational changes. READ MORE
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10. Banks' Counteractions against Customers' Online Criticism
University essay from Akademin för hållbar samhälls- och teknikutvecklingAbstract : Abstract Title: Banks’ Counteractions against Customers’ Online Criticism Date: June 5, 2012 Institution: School of sustainable development of society and technology, Mälardalen University Level: Bachelor thesis in business administration, 15 ECTS Authors: Sara Pierre and Johanna Russo Tutor: Carl G. Thunman Keywords: Banks, social media, dissatisfaction, complaints, customer behavior, sCRM, and e-WOM Purpose: The purpose of this thesis is to describe and analyze how, where and why customers criticize the banking sector through online platforms, how the banks choose to defend themselves and counter this criticism, and to what extent these complaints may proliferate if not dealt with. READ MORE