Essays about: "unsubscription processes"

Found 1 essay containing the words unsubscription processes.

  1. 1. Confirmshaming and its effect on users : A qualitative study on how confirmshaming in unsubscription processes affect users

    University essay from Jönköping University/JTH, Datateknik och informatik

    Author : Linn Ekroth; Josefine Sandqvist; [2020]
    Keywords : confirmshaming; unsubscription; unsubscription processes; dark patterns; UX; user experience;

    Abstract : Introduction – Confirmshaming is a dark pattern that seeks to shame users into acting differently than they normally would. Purpose – The purpose of his study was to determine if and to what extent confirmshaming influences users to stay subscribed, and through this understand how confirmshaming impacts the user experience and thereby the perception of the companies that utilise it. READ MORE