Essays about: "what is service provider"

Showing result 1 - 5 of 102 essays containing the words what is service provider.

  1. 1. Service Adoption in The Agricultural Sector - A case study about the role of product-service offerings for Swedish cattle farmers

    University essay from Göteborgs universitet/Graduate School

    Author : Emma Larsson; John Larsson; [2023-07-19]
    Keywords : Agriculture; Cattle farmers; Business model change; Digital servitization; Product-service-software systems; Product-service adoption; Value co-creation; Servitization;

    Abstract : Even in traditional sectors such as the agricultural sector, digitalization has significantly impacted operations. Because of the sector’s fundamental role in society, understanding this digital evolvement to support further development is of essence on a grand societal level. READ MORE

  2. 2. SDL, qualitative research on service chatbots’ co-destruction impact on consumer ecosystem.

    University essay from Jönköping University/IHH, Företagsekonomi

    Author : Daniele Galizzi; Dilyan Valentinov Peshev; [2023]
    Keywords : Chatbots; AI; Value Co-Creation; Value Co-Destruction; Service Ecosystem; Customer Service;

    Abstract : This study is rooted in the Service Dominant Logic (SDL) theory and explores the phenomenon of value co-destruction, the context being chatbot-mediated customer service, with a focusing on chatbots affiliation with value-co-destruction and on the impacts outsideof the dyadic relationship between the service provider and receiver, described as the broader consumer ecosystem. It is evident that the relationship between businesses and consumers is being revolutionized through the implementation of chatbots, claiming benefits such as improved operational efficiency, and non-time specific service. READ MORE

  3. 3. Service quality in telemedicine : A service evaluation of Europe's largest digital healthcare provider

    University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik, konst och samhälle

    Author : Joseph Harb; [2023]
    Keywords : Service quality; Consumer satisfaction; Telemedicine; KRY; SERVQUAL;

    Abstract : Purpose - This thesis strives to conduct a service quality evaluation of the telemedicine provider KRY to find out what factors in telemedicine service are influencing the performance the most. The research uses KRY as a reference point to find the factors in said service provider but also to help the entire industry of digital healthcare. READ MORE

  4. 4. Are there two sides toevery coin; even GDPR? : A Qualitative Study on theImpact of GDPR within theHealth Tech Industry

    University essay from Umeå universitet/Företagsekonomi

    Author : Micaela Sandin; Emma Sjöholm; [2023]
    Keywords : GDPR; compliance; digitalization; health-tech; digital sovereignty change management;

    Abstract : The General Data Protection Regulation has undoubtedly affected our society, both on anindividual everyday level as well as from the greater perspective of companies, the publicsector, and nations. The purpose of the GDPR is to protect the data of European citizens byputting further responsibility on organizations that store individual data. READ MORE

  5. 5. Creation of a Co-Innovation framework for a Software as a Service-Provider and its Customers using a Case-study approach

    University essay from Stockholms universitet/Institutionen för data- och systemvetenskap

    Author : Gundula Sopper; [2023]
    Keywords : Co-Innovation; Software as a Service; Process model; IT-Development; Framework;

    Abstract : Innovation is an integral part of every product development and therefore also important for ”Software as a Service” (SaaS) companies. However, as these companies do not develop for one customer in particular, it may be difficult to understand what features are to be developed in the future. Co-Innovation can be a solution. READ MORE