Flying is Dangerous - That is why it is so safe : Miscommunication in aviation

Abstract: In this essay one has been investigating some of the reasons why aviation incidents take place and also examine what strategies there are to minimize the risks - primarily regarding miscommunication which often seems to be a contributing element or a direct cause in aviation mishaps. The aim of this study is to highlight and raise awareness about this field of study from a communicative point of view.The study has been performed using qualitative interviews with pilots, Air Traffic Controllers and other professionals within the aviation industry. The research has been somewhat hampered by the outbreak of the COVID-19 pandemic but not to an extent that would have corrupted the findings.The key results have indicated that miscommunication still is a problem in the aviation industry, but less so on the local national stage than in a global perspective. Two particular occurrences that have been given extra attention are runway incursions and the use of Controller Pilot Data-Link Communications.One has established that there are technical systems available on the market to improve communication performance and that runway incursion is a problem that grows with the complexity of the airport environment. One has also been made aware of the fact that human factors can only be mitigated so far with technology. The principal question has been: How can Miscommunication in Aviation be reduced?