An exploration of how persons with psychiatric diagnoses experience care as a patient within general health care : A literature review

Abstract: Background: Statistics reveal that approximately 10.7% of the global population have mental health disorders. In Sweden, 14% of persons with psychiatric diagnoses have had direct contact with a registered nurse. Based on studies, it is evident that registered nurses experience a lack of knowledge regarding psychiatric diagnoses, which negatively affects their ability to provide person-centered care. Furthermore, there is also a desire among registered nurses for increased knowledge regarding psychiatric diagnoses. The aim of this study was to explore how persons with psychiatric diagnoses experience care as a patient within general health care. Method: A literature review based on qualitative research results was performed and data were analyzed through a content analytical technique. It emerged three themes in the results: (1) Feeling subjected to prejudice, (2) Variations in the quality of support, and (3) Impression of the environment. The themes are presented with two sub-themes each. The participants’ experiences were mostly negative, grounded in discrimination, lack of support and knowledge from caregivers, and stressful surroundings. Conclusion: This study highlights persons with psychiatric diagnoses experiences within the general health care setting. Results can give an insight into how a registered nurse can provide a better person-centered.