Partnership challenges in achieving common goals : A study of Public Private Partnership in e-Governance projects
Several organizations in the public and private sectors find partnership projects as a valuable means to implement their organizational strategy. Several of these projects span over diverse sectors and have partnerships involving multiple organizations located in different geographical locations. One type of such partnerships is the Public Private Partnership (PPP), which involves collaborations with partners coming from public and private sectors to meet predefined goals. Such collaborative projects with multiple partners and diverse backgrounds face a number of management challenges in working towards mutually set goals. The focus of this research is on the challenges encountered in partnerships in achieving common goals for PPP projects in e-Governance.
Specifically, the purpose of the research was to answer (1) What are the partnership challenges in achieving common goals in PPP projects in e-Governance? (2) How can these challenges be overcome? After critical review of literature on relevant topics, a case study methodology was adopted using semi-structured interviews as data collection technique in an attempt to answer the research questions. Two PPP projects in e-Governance with intangible outputs were chosen as cases for the study, namely, (1) Wild life Environment Monitoring System (WEMS) developed by the United Nations University and being implemented in India and (2) the Stamps and Registration Information Technology Based Administration (SARITA) being implemented in the Maharashtra State of India. An online survey with a quantitative approach was used as a tool for triangulation to substantiate the results and findings from the qualitative analysis of data collected from the case studies.
At the end of the study, the challenges encountered in partnerships for PPP projects in e-Governance and the measures taken to overcome the challenges were identified. A framework has been developed from the findings of this study is expected to contribute to a certain extent in developing a theoretical basis for defining the characteristics of partnerships and in understanding how partnering organizations work to achieve common goals in PPPs. The practical and theoretical implications will have an impact on how we could go about studying this type of partnership and also in understanding how to develop and manage the partnerships for attaining mutually agreed upon goals.
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