An usability evaluation of TRIO’s e- learning modules enhancing the communication between cancer patients, clinicians and carers
Abstract: The involvement of carers in oncology is important for the health of people diagnosed with cancer as well as carers themselves. To improve their involvement, three groups; patients, their carers, and clinicians should maintain good communication. The e-learning interface, eTRIO, has a learning module for each of these three groups. The design of eTRIO is based on research from psycho- oncologists. This study aims to answer the question; What are the strengths and weaknesses of the eTRIO interfaces for clinicians, carers, and patients in terms of their usability? Heuristic evaluation and think-alouds have been conducted to answer this. The results of this study show that interactive activities, as well as neatly presented content, are engaging the user, buttons and content should have clear purposes. The eTRIO interface will enhance carers' involvement with good usability, making it easy for users to retain important information. Strengths and areas for improvement will be presented in this study.
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