After the change : How work role changes affect job satisfaction, turnover intention and general health.

University essay from Stockholms universitet/Psykologiska institutionen


This study examined the role of people’s changing work roles and choice of work position for job satisfaction, turnover intention and general health after organizational change. Participants were 131 government agency managers undergoing a change of the management structure whereupon manager positions were cut down and everyone had to re-apply for the positions they wanted. Questionnaire data was collected before the organizational change and afterwards, when 43 of the participants were no longer managers. Four groups were formed from a combination of getting first choice of position or not and transferring down or not. A repeated measures ANOVA showed that the combination of not getting first choice of position and downward transfer resulted in significantly larger decrease in job satisfaction, larger increase in turnover intention and bigger decrease in general health than all other combinations. Practical implications for human resources management are discussed. 

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