Advantages and disadvantages regarding usage of wireless systems in a warehouse setting

Abstract: Mobile computing and wireless systems are becoming more common as wireless technology evolves. Many authors argue that wireless systems can provide advantages and value to organisations, such as increased efficiency and effectiveness. Literature also shows that wireless systems especially suits companies within the logistics industry. However, some authors also highlight disadvantages regarding these solutions, for example insufficient security. The purpose of this thesis is to present advantages and disadvantages for organisations regarding usage of wireless systems in a warehouse setting, and the factors that have an influence over these advantages and disadvantages. This purpose is fulfilled with the aid of a qualitative study at Maersk Logistics in Torsvik, Jönköping where a number of respondents were interviewed. The study began with a literature study covering different aspects of wireless systems. The literature study was used to construct an interview guide, and also as a foundation for the analysis. The empirical study shows that the wireless system at Maersk Logistics provides value to the organisation at both the operational and management level. The effectiveness and efficiency in the daily work increases and the system generates accurate information that forms a good foundation for the decision-making process. The study also shows that precautions need to be taken when using a wireless system, since the organisation becomes very dependent on the system.