Effective Internal IT-development at Nordea Portfolio and Advisory Solutions Including Offshoring

Abstract: Modern organizations within IT-developing needs to be prepared to face challengesthat are not necessarily connected to the mere technological aspects of softwares.These challenges might lie within e. g. communication between stakeholders, userinvolvement, organizational regulations, the need for standards and maintainability ofthe products. This study is investigating the software development at one of thevarious IT-departments at Swedish bank Nordea, in order to point out the mostinteresting areas of improvement. Many different tools, standards, organizationalprocesses and methodologies are available to the developers, whereof some of themmight be inhibitory rather than enhancing the effectiveness. Nordea is also having anoffshoring-oriented strategy, having development resources located in India. Thediscussion is concerned with modern methodologies such as Scrum and other agiledevelopment concepts, and their use in a geographically dispersed context and withina non-agile organization.