How do patients with a different ethnic background in Thailand experience nurses treatment? : A qualitative study of Karen’s experiences of treatment
Abstract: This study was made in Northern Thailand among the Karen minority group during Feb-April 2011. The Karen people consist of two different kinds of Karen, the Paw and the Skaw. They live on the border between Burma and Thailand, but none of the countries want to take care of them. The aim of the study was to examine what experiences people in this minority group had from hospital care and to let them tell their stories with their own words. A qualitative method with an inductive approach and narrative interview methodology was used and the analysis followed the model described by Lundman and Hällgren Granheim (2008). Six interviews with participants from three different villages, three women and three men, in the age span 29 to 78 years participated. The interviewees had different experiences of the nurses treatment and the result is divided into two content areas, “experienced good treatment at the hospital” and “experienced bad treatment at the hospital”. In the study it is shown that the interviewees experiences, bad or good, to a large extent depended on how well they could communicate with the nurses and retrieve information about their situation. The author thinks it is important to see what role the nurse-patient relationship plays in the care process, and that good care includes taking time with the patient. To ensure such treatment for everyone it is important that every patient is listened to and treated with respect and dignity, independent of their ethnic background.
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