The Hidden Side Effects of Recommendation Systems : A study from user perspective to explore the ethical aspects of Recommender systems
Abstract: This study analyzes the recommendation systems from a user’s perspective and identifies five areas of concern in developing and using a recommendation system. The study’s methods are focus group discussions with Data scientists and Full-stack developers working in the industry. An online survey was distributed to several Facebook groups of various universities. The study results indicate that users have a strong desire to have their moral sensitivities under their control. The study also enables the system developers to understand the recommendations of the system affect the conflicting interests of various entities.
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