Manager Motivation and Organizational Change A case study of how manager motivation is fostered in a company and impacted by an organizational change effort
Abstract: Organizations are a fundamental part of today's society, playing an important part in people'severyday lives as well as in economic development. The key to running a successfulorganization in today’s complex business environment is to constantly develop andcontinuously motivate one’s workforce. Motivation is especially important to foster withinmanagers, as it is an important trait for them to possess to do their job effectively. This studyexamines how manager motivation is fostered in a company, as well as how managermotivation is impacted by an organizational change effort. The research is designed as asingle case-study, studying the Stockholm-based medium-sized company, ATA Hill & SmithAB, operating in the traffic safety industry. 15 qualitative interviews conducted withmanagers, resulted in expected and unexpected insights into how manager motivation isfostered. Feelings of involvement and opportunities for competence development wereconcluded to be the most important motivators for managers in an organization undergoing anorganizational change effort. Whilst not aligning completely with the theoretical framework,the conclusions could still be analyzed in light of the thesis theoretical framework of Self-Determination Theory and Expectancy Theory. Though not deemed to be the most importantfactors for manager motivation, the theoretical assumptions of the importance of, feelings ofautonomy, and relatedness as well as expectancy, was affirmed rather than disproven. It wasalso concluded that an organizational change process has to a large extent a positive effect onmanager motivation as well as that the context of change most likely have influenced thefindings of the study, making the results primarily applicable for companies a in similarsituation.
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