Impact of QoS and contextual parameters on QoE in a videoconferencing application

University essay from KTH/Skolan för informations- och kommunikationsteknik (ICT)

Abstract: This project will be based in an objective and as well as subjective study related to Quality of Experience in a video conference application, appear.in. Indeed the study puts emphasis on finding possible correlations between Quality of Service parameters, that in the study are represented by some of the most meaningful network parameters, and contextual parameters with Quality of Experience. To achieve this the study was based in two different scenarios using two test environments. One is based on having an all free test and the other conducted in a created test-bad for monitoring and altering network parameters to see how user respond to the changes. Both scenarios were accompanied by a survey that provided useful information about the subjective perception of different individuals that took part in the testing phase.The project is divided in two phases where we set up the required environments for the test and then we process results to find correlation between the above mentioned parameters.In the end of the project all the results and the conclusions are presented providing a clearer view for what was done. The project itself might represent a good foundation to be used in the future for other studies related to video conferencing application.

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