Client-Consultancy Relationship in ERP Implementation from Consultancy Aspect:  A Case Study in Turkey

Abstract: Consultancy practices have significant influence on the ERP (Enterprise Resource Planning) project success. In this sense, client-consultant relationship comes into prominence in terms of  project  achievement.  Therefore  client-consultant  relationship  needs  to  be  understood  in depth in order to strengthen the consultancy practices and eliminate problems between two parties.  Hence,  in  this  research  client-consultant  relationship  is  examined  from  ERP consultancy aspect during ERP implementation phase in Turkey. Some factors that influence this relationship is evaluated and existing client-consultant models are analyzed whether they are compatible with the client-consultant relationship within ERP concept. Cultures basis as an influential factor is examined in order to understand this impacts on this relationship. ERP consultancy profile and partially client profile are drawn in order to have deep insight of this relationship.