Doing IT Right: Employees’ Perspective on CSR

University essay from Malmö universitet/Kultur och samhälle

Abstract: Although there have been many previous studies done on the influence of corporate social responsibility (CSR) in organizations, there has been relatively less research on the impact of CSR on the organization’s employees. Studies conducted in this topic have looked at various industries such as banking, manufacturing and others but very minimal studies on the Information Technology(IT) industry Considering the research gaps, this thesis examines the employee’ perceptions and attitudes towards CSR and its impact on organizational commitment in the IT industry in the context of Sweden. In order to study this further, it was hypothesized that CSR has a positive impact on organizational commitment (OC) of employees in the IT companies of Sweden. In order to empirically test this, the questionnaire method was employed, and 164 completed surveys were conducted. The findings of this study support hypothesis that CSR has a positive correlation with employee commitment towards their companies. These conclusions indicate that IT firms require to strengthen and integrate CSR to attract and retain motivated, engaged labour force.

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