In Search of a Method - How to Prospectively Recognise Drift into Failure
Abstract: The concept of this research is that by applying the proposed method, the trajectory of drift into failure can be made visible. The method itself consists of two sequential steps. For research purposes a third step is added. The first step is constructing a phased narrative, consisting of all the changes that have taken place within a particular organisational process subject to research. What has changed, what made these changes necessary, what steps have been taken, what has been the effect of the changes? This phased narrative serves as input for the next step of the research. The conversion into the Dynamic Risk Model is the second step in the method. Plotting all the milestones from the phased narrative into the Dynamic Risk Model and visually connecting these milestones. After connecting these milestones a trajectory can be distinguished. This trajectory contains information regarding the direction the process is moving. Both steps, the construction of the phased narrative and the visualisation of the trajectory in the Dynamic Risk Model, are performed in the form of interviews with personnel directly involved in changes of the process under consideration.
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