Inter-organizational Governance towards Sustainability in a Commercial Property Company
Abstract: The purpose of this thesis has been to, within the field of management control in inter-organizational relationships; study how a commercial property company can implement its corporate sustainability policies with regard to waste recycling. The environmental threat is an increasingly important issue facing companies, forcing them to elaborate strategies for ensuring Corporate Sustainability including, not only activities taking place within the company, but also those undertaken by external stakeholders. Departing from theories of management control in inter-organizational relationships we have conducted a case study on how a commercial property company manages and controls tenants and suppliers in a shopping center to successfully implement waste recycling and thereby attain their environmental goals. Findings included that the commercial property company’s high demand for corporate sustainability had urged a complex process for sorting and recycling the waste, which in turn put increased demands on managing the actions of the involved parties. Although the relationships with both the supplier and the tenants essentially were based on exhaustive contracts there was a need to coordinate and integrate beyond that; either by social means, but also with more formal mechanisms in the latter relationship. Finally, we can conclude that the cooperation ran smoother in cases where there was a mutual interest for environmental issues and a comprehension for the potential cost benefits engaging in waste recycling implies.
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