Designing a Software System to Improve Employee Motivation Through Behavior Change

Abstract: Due to unique circumstances, Japan is facing world leading rates of employee dissatisfaction. This trend in turn has had a ripple effect causing many other aspects of employee’s lives to be effected. One such area is work motivation, and in turn overall performance has also suffered. With the large impact this problem is having companies now have a financial incentive to help employees, beyond the social wellbeing argument that could be made before.A solution to this problem that the current project explored is a software system to increase employee motivation through behavior change. Using a software system to collect voluntary data on employees, the individual needs of users can be determined. These individual needs can then be addressed through tailored behavior change intervention.Through the course of the current paper the system’s architecture and evaluation will be covered. The current paper will also include the design of the behavior change intervention used during the experiments. Then from the results of these experiments it will be argued why the system designed and developed was a good solution to the problem of low employee motivation.