Agile Project Management to Become an Innovative Service Organisation: Can You Bank on It?

Abstract: This single and holistic case study was conducted with a qualitative approach. Our findings show that the change to agile project management is perceived positively by employees. Further the research concludes that the key enablers of cultural change to adopt agile methods are engaging leadership and communication which support the change process. Overall, the study concludes, that agile project management has increased innovation. Thus, you may be able to bank on agile concepts for innovation outside the traditional context of use although the transition to agile has a number of caveats which must be taken into consideration. Those seeking to implement agile must further be aware of the cultural changes required for agile working due to the difficult nature of changing organisational culture.