The path to the New Normal: Experiences and practices that have proven useful for project managers in virtual teams. : A qualitative study among German news media organisations.

Abstract: About 1.5 years after the first Covid-19 lockdown, it is clear there will not be an "as before” anymore. New standards have been established among project managers in the German news media industry and hybrid and virtual working has become the New Normal. In this study, nine project managers from German news media organisations have shared their experiences on the Covid-19 pandemic. The main takeaway is that pragmatism and agile principles have been beneficial for the project managers in uncertain times. The role of a successful project manager has seen a shift towards being a facilitator who gives structure to the team but enables it to work more efficiently through communication and building strong trust.