Communication structure and information distribution in an Indian NGO-network A case study of the YRSHR-network

Abstract: The aim of this masters thesis is to examine how communication structures within an inter-organisational network affect the network activities. Questions posed are: who communicates with whom; how does the communication structure affect information distribution; does the structure support the intended function of the network; are the participants satisfied with the information received; and how does the network structure affect the network sustainability. The theoretical starting point is the convergence model of communication applied in an analytic network context. Questionnaires were sent out to the network members and interviews were undertaken with some of the network participants. The Young peoples Reproductive Sexual Health and Rights YRSHR network was founded in 2000. MAMTA-Health Institute for Mother and Child took the initiative since there was a lack of organisations that targeted the group of adolescents. The network consists of approximately 90 NGO's located in five different Indian states. In each state there is a state facilitating agency, SFA that is responsible for co-ordinating the network activities. The SFAs are also responsible for information dissemination and collection of activity reports from the local organisations LO in the state. MAMTA acts as a co-ordinating agency for the entire network on a national level and functions as a gatekeeper between the different states. According to centrality analysis, MAMTA does not have control or influence over the communication in each state. We believe that it is important to have a continuous information exchange that is built upon the participation and mutual exchange by the network actors. The YRSHR-network is low in density and this may be an indication of the members low inclination to engage in network activities. Still, the members regarded the YRSHR-issues as important and the mutual exchange between members a priority. The communication structure is an effective way of disseminating information, but it does not support the members participation in the information exchange or the development of more complex network tasks. To assure the sustainability of the network, a feedback system where the members can document their experiences and knowledge would benefit the active participation in the information accumulation and thus help to sustain the network.