Civil society organisations’ increased professionalisation and decreased member activism? The case of Save the Children Sweden

Abstract: Members have traditionally played a central role in civil society organisations (CSOs) since they typically are the ones who decide upon the course of the organisation and carry out organisational activities. However, with organisations becoming more professionalised, concerns have been raised about the future role of members. Previous research point to different consequences on membership due to professionalisation: some argue that the increase in employees will diminish members’ role in civil society, whereas others suggest that employees can strengthen member influence and involvement. The literature furthermore points to differences between policy- and service-oriented organisations with regards to how members are affected by professionalisation. Yet less is known about the consequences on membership in hybrid organisations which combine features of both advocacy and service-delivery. Through a qualitative case study of Save the Children Sweden, the thesis explores the consequences of an increased professionalisation on member influence and involvement in hybrid organisations. The analysis draws on nine interviews with members and employees of Save the Children Sweden. The findings show that professionalisation has created a distance between members and employees. However, the research also finds that employees who work specifically with the members can help strengthen their role in the organisation and support them in implementing activities. Ultimately, the thesis concludes that professionalisation does not necessarily mean that organisations will transform into being entirely run by employees. Rather, if organisations invest in their members and employees who can strengthen their engagement, there is potential for strengthened member activism.