GLOBAL SOLUTION, LOCAL INCLUSION? : A study of digital IDs for refugees in Uganda

Abstract: This thesis examines the main implications, as well as future possibilities and challenges of a high-tech ID-system for refugees in Uganda. The implemented system captures biometric information and targets the UN sustainable development goal 16.9 legal identity for all. Through examining the involved parties’ experiences, perceptions and attitudes towards the digital ID system, the study contextualizes a global high-tech system in local rural areas. It moreover highlights the importance of social and geographical factors. The thesis is a result of a qualitative field study in Uganda where governmental and NGO representatives, working in the refugee settlements, were interviewed. The findings show that the IDs have improved the Ugandan refugee response and function as a base for delivering and receiving assistance in terms of food and cash distribution as well as access to SIM-cards. The IDs also give the providers more accurate data about the refugees, enabling population tracking for protection. The data is however sensitive and vulnerable to bias and misusage. Lastly, the provided IDs are important for an increased inclusion of refugees in Uganda aligned with the global goal.