User Interface Design for Promoting Wellness : An Application User Interface with a Focus on Usability and Encouragement of Physical Activity
Abstract: Good health amongst employees is essential for an organization, and it is well known that exercise and daily movement have an enormous impact on our health. Physical activity can decrease sick leave and give the employees more energy for their work. At CGI in Karlstad, they have developed an exercise logger called CGIMoving to encourage an active lifestyle in the workplace. In this application, the logged exercises generate points that later are converted to different prizes depending on the amount of activity the user has logged. The vision is to extend the use of this application to more offices in the organization and sell it to other companies. In this master thesis project, the current user interface of CGIMoving was examined and redesigned. The aim was to create a user-friendly interface and explore new features that can increase participation in wellness activities. The work was done during the fall term of 2020 within the degree of Industrial Design Engineering at Luleå University of Technology. The project was performed based on a design thinking process divided into three main phases; understand, explore, and materialize. These phases included methods such as user interviews, prototyping, and usability testing. The focus in this process was to understand user needs to improve the user experience of the application. Therefore, users were involved in multiple stages of the design process - from start to finish. In addition to this, relevant theories such as UX- and UI-design, visual design, information architecture, nudging and motivation were researched through a literature review. This project resulted in a new user interface for the CGIMoving application compatible with computer- and smartphone screens. The redesign includes features for interaction between users, the possibility to set goals and see progress. Moreover, the redesigned user interface has an engaging visual design, and contains more feedback to the user than before. The changes in the design were made to create an improved user experience based on research and user testing and thereby increase the use.
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