The Critical Success Factors for Implementing Enterprise Pesourse Planning Systems In Samll-to-Midsize Enterprises: A Systematic Literature Review
Abstract: BACKGROUND: Enterprise Resource Planning (ERP) systems are becomingan important part of a growing of number organizations. Implementing ERPsystems is a significant, and costly, challenge. While much has been writtenabout the Critical Success Factors (CSFs) for implementing ERP systems inlarge organizations, less has been written about the CSFs for implementing ERPsystems at Small-to-Midsize Enterprises (SMEs).OBJECTIVE: The objective of this research is to identify and synthesize themost important CSFs for implementing ERP systems in SMEs.METHODOLOGY: We use the Systematic Literature Review (SLR) researchmethodology, which is the recommended Evidence-Based SoftwareEngineering (EBSE) methodology for collecting and presenting softwareengineering-related evidence.RESULTS: Based on our research, the top five CSFs for implementing ERPsystems in SMEs are: Project Management; Team Composition Skills, andEngagement; Clear Strategic Vision, Scope, and Goals; Change Management;and Top Management Support and Commitment.CONCLUSION: The study of the CSFs for implementing EPR systems inSMEs is a rich and valuable topic for academic research that can have a directand significant impact for organizations considering implementing or upgradingERP systems at their organizations. The research shows that some CSFs aremore important than others, but which ones depend on various factors, someconcrete, such as geographic location, others subjective and/or falling on aspectrum, such as team competence, for one.
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