Nurses’ experiences of involving family members in home-based care : A qualitative study with nurses working in home-based care provided out of consultorios in Havana, Cuba
Abstract: Background: In Havana, Cuba, they have established a great availability of health centers that work close to the patients and their families, both geographically and socially. Family-centered nursing is something that is sought within the health care in the Western world. Numerous studies have shown that family-centered nursing increases patient safety and patient satisfaction and to provide psychological support to family members has shown to contribute to a better well-being to both them and the patient. Aim: To describe nurses’ experiences of involving family members in home-based care provided through consultorios in Havana, Cuba. Method: A qualitative study was completed with semi-structured interviews with five nurses that was currently working or had been working at consultorios in Havana, Cuba. Analysis was done according to qualitative content analysis based on the approach presented by Graneheim and Lundman. Results: The data resulted in two main-themes. The family members were presented as informants to the nurses, psychological support to the patients and as an asset to the nurse. The nurses further explained the importance of seeing the whole picture of their patient’s situation, how they educate family members to be involved in the care and how they support the family members psychologically. Discussion: The nurses’ experience of family members' role and their work to involve them was discussed in relation to previous research and the concept of family-centered care as presented by Benzein, Hagberg and Saveman.
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