Usability evaluation of e-learning applications, A case study of It’s Learning from a student’s perspective

Abstract: The basic purpose of e-learning applications is to deliver knowledge, share information and help learners in their learning activities in an effective and efficient way by involving advanced electronic technologies. Usability of e-learning applications is of great significance because their success depends upon basic usability principles. The criteria for judging the success can be defined by user satisfaction level after the user’s interaction with interface of e-learning system. In this research report we present the results of a usability evaluation of an e-learning system. Appropriate use of usability evaluation methods according to given scenarios is an important aspect of this report. Both end-users and usability experts participated in our study, during which we used different methods for usability evaluation of specific e-learning platform It’s Learning. The authors give recommendations for the improvement of It’s Learning after validating the results of methods used for usability evaluation. Moreover, the authors discuss the areas of e-learning with relation to usability where future could be more beneficial to learners by involving and adopting new technologies.