Interaction Competence : A concept describing the competence needed for participation in face-to-face interaction

Abstract: Face-to-face interaction has been studied both within sociology and linguistics, as well as withinother disciplines. Often has the perspective been too narrow, something which is not compatiblewith the diverse and dynamic nature of this type of interaction. This narrow view prevents fullunderstanding of interaction. Within this theoretical paper it is suggested that face-to-faceinteraction has to be studied with a broad perspective; when studying face-to-face interaction itis necessary to acknowledge its dynamic nature and therefore it is necessary to combineknowledge from different disciplines. Within this paper, I combine theories from linguistics andsociology in order to gain a broader perspective upon interaction. What has been missing fromearlier research upon face-to-face interaction and upon the competence needed to participatein such interaction is not the knowledge of the different features of interaction but a will toconnect them all. Existing concepts for describing the competence needed in order to be ableto interact have often failed to describe the dynamic, multi-faceted nature of interaction; therehas been a tendency to try to explain everything with just one factor. Within this paper, amore covering concept of the competence needed of an interactant within face-to-faceinteraction is proposed and sketched; a concept which I name Interaction Competence. Thiscompetence is the knowledge and abilities needed of an interactant in order to be able tointeract with others. This concept, which can be a valuable analytical tool for analyzing faceto-face interaction, has Dell Hymes’ concept of Communicative Competence and ErvingGoffman’s and Ann Warfield Rawls’ concept of Interaction Order as building-blocks andconsists of four main areas of competence: Control Body, Command Language, HandleSocio-cultural Knowledge and Understand Interaction Order. Within this paper also the affectof two interactant-external factors: the context and acceptability. Both are found to be highlyrelevant for the Interaction Competence of an interactant, thus the need for acknowledging therole of sufficient and acceptable Interaction Competence is seen.