Usability Evaluation of a Health web portal

Abstract: An effective health portal should be easy to use and understandable. A number of research studies have been taken in order to evaluate different health portals but there is no such study for ltblekeinge health portal. A multi-phased research approach is adopted to evaluate the usability of ltblekeinge health portal. Authors conducted a usability test of the system where citizens from the county of Blekinge are taken as subjects. They evaluated the health portal on the basis of usability test and questionnaire is prepared to know the different perspectives of citizens. The authors validated the result with the help of interviews with a number of individual. The authors find it is very important that a health web portal should contain sufficient amount of relevant and useful health related contents. Moreover, there is need to improve ltblekeinge portal in terms of interface, contents and set of tools for accessing the eHealth services and health related information.