Analysis of Physiotherapists Perceptions for Improvement of Digital Innovation

University essay from KTH/Skolan för kemi, bioteknologi och hälsa (CBH)

Author: Per Gustav Eriksson; [2020]

Keywords: ;

Abstract: Abstract With the current challenges for the healthcare such as increased demand for care, financial andresource constraints along with rapid changes and complexity there is high believe in digitalinnovation and digitalisation to efficacy resources and aid in delivering a safer, more accessibleand patient centred valuable care. There is a digitalisation that is ongoing, being used and implemented over several differentareas of healthcare. Since healthcare can be seen as a complex adaptive system, there is a needto understand several agents. The aim is to gather more knowledge about perceptions withinthe physiotherapy staff and give recommendations and directions for improvements regardingdigital innovation. Opinions about digital innovation have been gathered with open interviews and a semisystematicliterature review with focus on physiotherapy. Too find subjective data the mixedmethod Q methodology was applied. The open interviews resulted in eight categories: digital innovation, digital innovation beingused, digital innovation not used, management, obstacles, education, wishful thinking,applications and systems and associated opinions. The semi-systematic literature reviewshowed on a rapid scientifically development, 25 articles was found and thematically analysed.140 cited viewpoints and facts was merged with the results from the open interviews. Tenphysiotherapists performed the q-sort consisting of 25 statements. Three factors were found.Interpreted as digital innovation optimism & patient oriented, digital innovation scepticism &management oriented and digital innovation sceptical optimism. Video-call technique isstrongly encouraged by factor one contrary to factor two. Integrity is the major conflictingviewpoint between the factors. The result shows that gender can affect if a physiotherapist iseither optimistic or sceptical to digital innovation. Using existing models such as UTAUT couldimprove acceptance about digital innovation. Education is perceived as important among allfactors. Nine participants responded on baseline questions showing low knowledge of the termmHealth and little communication with IT departments. Keywords: Digital innovation, Digitalisation, eHealth, mHealth, Healthcare,Physiotherapists, Q methodology

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