Digitization of Information into cloud in supply chain : A case study of VALEO

Abstract: Introduction: Innovation has been developing over the last few decades and the digitalization trend is transforming into a reality for all business. In the current scenario, companies are changing supply chain management from conventional to digitalization approaches because the buying and selling system is manual in traditional way and is not cost effective. ICT tools integrate the software to enable the production of the company so effective. But still there is weakness in dropping the business when the technology changes rapidly in market. Companies looks for the technology, which can take over the burden of new technology cost and future replacement of the technology. Cloud computing is the technology making the way for the company to achieve the level of business in the market by integrating the business partners into the business. Therefore, companies are changing towards cloud computing, it reduces the leading time, cost and easy to communicate with suppliers. Purpose: The purpose of the study is to have better understanding of ICT tool integration in cloud and its effect on business performance in supply chain. When the business process get into electronic flow of system which be superior on collaboration and reduce the communication gaps with the suppliers in result it improves reliability, agility and effectiveness. Methodology: In order to answer our research question, the qualitative research was conducted. Two interviews in the single case study on integration of technology with cloud computing in the supply chain process with business partners in Europe. Conclusions: In conclusion, based on the research of analysis and the findings has given hope to take the ICT tools (EDI & ERP) into cloud based operation which gives much better efficiency, reliability and reduces the supplier handling risks to improve the business process for the long term.