Using Design of Experiments in Validation of a new calorimetric method for the specific heat capacity determination

Abstract: Total Quality Management as a holistic management system is widely practical inevery organization these days and one of the foundations of TQM which should betaken into account in all functions of the company is continuous improvement.Customer satisfaction is an important topic in which continuous improvement play akey role and leads to enhance it. Therefore, it is very worthwhile for the organizationto define the designing new products/methods based on recent and future customerneeds as one of its main activities.Generally, during the development and before launching a new product/method,validation is a useful process to improve the quality and establish the qualification ofthat product/method.This project was conducted to perform a validation for a new calorimetric method byuse of DOE (Design Of Experiments) in “SP Technical Research Institute of Sweden”.The study have presented the results of implementing DOE in such a way that thenew calorimetric method is validated; besides it could determine the best condition inwhich the intended results could be achieved.This thesis is a completion part of the master program in Industrial Engineering with aspecialization in Quality and Environmental Management at University of Borås.