Adoption of New InformationTechnology : A case study on a Norwegian governmentalorganization

Abstract: The IT sector is in constant change and new IT emerges constantly. This enables organizations to adopt new IT at a correspondingly rapid pace. Nonetheless, it is not certain that the adoption of new IT contributes positively to the organization’s existing application portfolio. Hence, the purpose of this study is to provide insights to how organizations adopt IT and the factors that are important to ensure positive effects from adopting new IT. A case study, consisting of semi-structured interviews, was conducted on a Norwegian governmental organization. The majority of current literature on the field are describing IT adoption for commercial for-profit organizations. Since the case-organization is a governmental organization, this study will also aspire to investigate how that influence IT adoption. The empirical findings of this study show that there is a purpose of having a strategy for adopting new IT to an existing application portfolio. A framework describing the adoption process and factors of importance for successfully adopting new IT is provided. Also, the empirical findings show that being a governmental organization does not influence the adoption of IT significantly. However, the findings show that other aspects of each individual organization can have more significant influence on the adoption process.