Who Cares? : A Study of the Social Services’ Responsibility for Crime Victims
Abstract: The Swedish Social Services Act (2001:453) states that crime victims should be a priority group for the social services and that they have a responsibility to ensure that victims receive the needed help and support. The aim with this study was to examine how the Swedish municipal social services fulfil their responsibility for the psychosocial wellbeing of crime victims, by examining the collaboration between Victim Support and the social services. Interviews were conducted with crime victims, crime victim coordinators and social workers. The social services have an overall responsibility for the psy-chosocial support to crime victims. However, the study show that in reality the social services, in many cases, do not provide this help and support, as there is a view that it is not their responsibility. Instead, the victims are referred to various support organisations such as Victim Support, without really knowing what kind of support they are offering. Furthermore, the social services in some mu-nicipalities argue that there is no opportunity for them to collaborate with Victim Support due to con-fidentiality, even though it is possible in other municipalities. Through collaboration resources can be saved, and knowledge and awareness of the victims’ needs can be increased. This can eventually lead to that victims’ receive better care, which can result in shorter recovery time for crisis that may have occurred due to the experience of crime.
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