Logistics in two different worlds : A study about how a Swedish and an Indian company work with supplier development and how the business culture can affect the work with the supplier development.
Abstract: Background: To keep a company running, it is important to continuously develop its suppliers. Supplier development defines as activities that are undertaken by a buying company to improve and strengthen the performance and the outcome of the suppliers. Supplier development does not only benefit companies, but also give advantages to the domestic country as a whole. An important factor that can affect how companies work with supplier development is the business culture. Because of individuals identify themselves with the company that they work in, the business culture can affect them in their way of working. Purpose: The purpose of this study is to examine how a Swedish and an Indian company work with supplier development and which similarities and differences there are. Further the purpose is to investigate how the Swedish and Indian business culture can affect the work with the supplier development. Methodology: A total of four Swedish and four Indian companies were involved in this study. A qualitative research strategy and a comparative design were used and data was gathered through interviews, observations, scientific articles and literatures. Results, conclusions: The Swedish and Indian companies work with supplier development regarding relationship, information and communication, forecast and measurement and feedback and evaluation. There are some supplier development activities that are similar and differ from a Swedish and Indian company. The Swedish and Indian business culture can affect the work with supplier development regarding relationship, communication, management and working time and holidays.
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